Frequently asked questions

Find quick answers about EasyServe, our management software for restaurants and cafés.

General

EasyServe is a complete management software for restaurants and cafés. It brings your menu, orders, stock, analytics and billing together in one place — with a QR menu your customers order from directly.

Paper and memory don't give you a sales report at night, don't warn you when stock runs low, and don't present a professional QR menu. EasyServe replaces the notebook and does far more — and it works offline, so network cuts don't stop your service.

EasyServe is built for restaurants, cafés and similar food businesses of any size — from a single café to a small local chain. Prices display in your local currency and payments fit local methods like Mobile Money.

Sign up in the app to get started. When you're ready, choose a plan and we send you a licence key to activate.

Features

QR menu, real-time orders, stock management with low-stock alerts, discount codes, a customer file, sales reports (PDF & Excel), payment tracking, offline mode, multi-language and your own branding on the customer menu.

You track ingredients and supplies with a quantity and a low-stock threshold. Staff adjust stock with quick buttons, and EasyServe flags anything that's low or out so you can reorder before service.

Yes. On the Pro plan you can manage ingredients and customize recipes, so your menu and stock reflect exactly how your kitchen works.

Yes. Every validated order updates your dashboard immediately — revenue, order count, best-sellers and payment breakdown, for today, this week or this month.

Pricing & licence

EasyServe is one simple plan with everything included: $75 for 6 months or $145 for a year. Prices are in US dollars and you pay the equivalent in your own local currency — so business owners across Africa can buy in FCFA, Naira, Cedi, Shilling and more.

After payment we issue a licence key tied to your account. You enter it once on the activation screen and your software unlocks for the period you paid for — 6 months or 1 year — with no monthly bills, and it keeps working offline. When the period ends, you simply renew with a new key.

No. You pay for your chosen plan and period, and that's it. The price you see is the price you pay.

Yes — both options are available. The 6-month plan is $75; the yearly plan is $145 (better value). You pay the equivalent in your local currency, and either way you receive a licence key for the full term.

Support & assistance

Support runs over WhatsApp through our built-in Dunu button — tap it inside the app for fast, friendly help whenever you need it.

Yes. As part of onboarding we set up your menu and walk your team through daily use, so everyone is comfortable from day one.

Your data lives in your own secure cloud database and is only accessible to your team. Each restaurant's data is fully separate from every other.

Yes. Your sales reports export to PDF and Excel anytime, so your numbers are always yours to keep and share.

Can't find your answer?

Our support team is here to help. Get in touch directly.